Michelob Ultra Courtside

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cap828

Well-known member
This was from way back in March. I had been notified I won a second place prize, which was supposed to be NBA memorabilia valued at I think about $150. After I responded to the email with my name and address, I waited and waited. Nothing arrived and I had no email updates. So after the 8-12 weeks I tried contacting them again. I must have emailed a dozen times. Finally, I made a complaint with the Better Business Bureau.

Anheuser-Busch contacted me via telephone and they assigned a case number and a representative to help me out. After about a month, I re-contacted the representative as I still hadn't heard anything. Finally, finally (!) I got the Fed Ex and a nice email apologizing for the delay. They let me pick out NBA merch from the team of my choosing and even threw in some Ultra gear as an apology. The BBB complaints seem to work on these!
 
cap828 said:
This was from way back in March. I had been notified I won a second place prize, which was supposed to be NBA memorabilia valued at I think about $150. After I responded to the email with my name and address, I waited and waited. Nothing arrived and I had no email updates. So after the 8-12 weeks I tried contacting them again. I must have emailed a dozen times. Finally, I made a complaint with the Better Business Bureau.

Anheuser-Busch contacted me via telephone and they assigned a case number and a representative to help me out. After about a month, I re-contacted the representative as I still hadn't heard anything. Finally, finally (!) I got the Fed Ex and a nice email apologizing for the delay. They let me pick out NBA merch from the team of my choosing and even threw in some Ultra gear as an apology. The BBB complaints seem to work on these!
Click to expand...
Thanks for the info. Been trying to get my prize from Kona for months. Glad they got back to you.
 
cap828 said:
This was from way back in March. I had been notified I won a second place prize, which was supposed to be NBA memorabilia valued at I think about $150. After I responded to the email with my name and address, I waited and waited. Nothing arrived and I had no email updates. So after the 8-12 weeks I tried contacting them again. I must have emailed a dozen times. Finally, I made a complaint with the Better Business Bureau.

Anheuser-Busch contacted me via telephone and they assigned a case number and a representative to help me out. After about a month, I re-contacted the representative as I still hadn't heard anything. Finally, finally (!) I got the Fed Ex and a nice email apologizing for the delay. They let me pick out NBA merch from the team of my choosing and even threw in some Ultra gear as an apology. The BBB complaints seem to work on these!
Click to expand...
i did as well. Can you send me who you contacted as I have had no luck either
 
I won a grand prize and never got it. How did you go about this? I have never heard of this.
 
cap828 said:
This was from way back in March. I had been notified I won a second place prize, which was supposed to be NBA memorabilia valued at I think about $150. After I responded to the email with my name and address, I waited and waited. Nothing arrived and I had no email updates. So after the 8-12 weeks I tried contacting them again. I must have emailed a dozen times. Finally, I made a complaint with the Better Business Bureau.

Anheuser-Busch contacted me via telephone and they assigned a case number and a representative to help me out. After about a month, I re-contacted the representative as I still hadn't heard anything. Finally, finally (!) I got the Fed Ex and a nice email apologizing for the delay. They let me pick out NBA merch from the team of my choosing and even threw in some Ultra gear as an apology. The BBB complaints seem to work on these!
Click to expand...
 
Write a complaint at the Better Business Bureau website and include screenshot of your winner emails. They will get back to you with a contact agent who will work the Fulfillment team for you. I think they really dropped the ball on this one.

I had to do the same with a Vizzy sweeps last year, and the Twizzlers sunglasses prize this year. Have screenshots so you can support your case.
 
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