I Never Got My Prize - Now What?

gosweepwin

New member
Sometimes the prizes we win do not arrive.

It is always smart to keep copies of winning emails, screen shots, and communications with the sponsor. If you don't receive your prize, including this information could help a sponsor to verify your win.

SweepsAdvantage and SweepstakesPlus only link to the sweepstakes - we do not pick winners or award prizes. To track down a prize, you will need to contact the sponsor or prizing agency directly. Check the listing and your win notice to see if it came directly from the sponsor, or if the prizes are being handled by an organization like ePrize or Don Jagoda. Both the sponsors and prizing agencies should have "Contact Us" links on their sites.

Check the Rules of the contest. If it says that prizes are shipped 8 to 10 weeks after the sweep ends, wait until that time period passes before reporting a late or missing win.

Some sponsors are fantastic, attentive, and will knock themselves out to make sure that you are happy. Some sponsors will fail to respond to you. Be persistent and polite and hope for the best.

Check our Forum to see if other sweepers have reported the same issue. Our members are always great about sharing advice.

Sometimes you will do everything right, take all necessary steps, and still not receive a prize you believe you have won. It happens. It stinks, but it happens. As difficult as it is to let go, sometimes you simply must move on. There is still plenty of great stuff out there waiting to be won.
 
I actually won a big prize in July with a trip component (which I received and attended) but the prize also included an XBOX with Kinect which I never received. I've been sending emails to the sponsor and they initially responded that they would be shipping it and that I would receive it before the thanksgiving holiday. However not only has it not arrived (Christmas is upon us) but the sponsor has not responded to any of my (very polite and friendly) emails as to a status update. I am concerned about the tax form I will receive for the prize package (will it include the arv for the portion of the prize I did not receive) and also is there any recourse when a sponsor does not fulfill the prize package? I actually entered the sweeps For the XBOX..the trip was just a bonus. My kids are side eyeing me like...is it Ever coming??? Very frustrating to say the least.
 
I actually won a big prize in July with a trip component (which I received and attended) but the prize also included an XBOX with Kinect which I never received. I've been sending emails to the sponsor and they initially responded that they would be shipping it and that I would receive it before the thanksgiving holiday. However not only has it not arrived (Christmas is upon us) but the sponsor has not responded to any of my (very polite and friendly) emails as to a status update. I am concerned about the tax form I will receive for the prize package (will it include the arv for the portion of the prize I did not receive) and also is there any recourse when a sponsor does not fulfill the prize package? I actually entered the sweeps For the XBOX..the trip was just a bonus. My kids are side eyeing me like...is it Ever coming??? Very frustrating to say the least.

msgenevieve - I assume from this thread:

http://www.sweepsadvantage.com/foru...le/64902-winner-mls-all-star-sweepstakes.html

You are referring to:

AT&T /MLS - Active Bodies Active Minds All Star Sweepstakes
Winner will receive a prize package including: (i) round-trip coach air transportation, as determined by Sponsor, for Winner plus three (3) guests, from the major U.S./Canadian airport nearest Winner's residence to Kansas City International Airport for the 2013 AT&T MLS All-Star game traveling on July 30 – August 1, 2013); (ii) one (1) hotel room for standard, double occupancy accommodation for two (2) nights in the Kansas City metropolitan area, as determined by Sponsor; (iii) four (4) tickets to the 2013 AT&T MLS All-Star game scheduled to be played at Sporting Park on July 31, 2013 in locations chosen by the Sponsor and (iv) a Kinect™ for Xbox 360® Prize Pack, which includes a 4GB Xbox 360 console, Kinect Sensor, and Kinect Adventures Game (Retail Value of Kinect™ for Xbox 360® Prize Pack is $299.99) (the “Prize”). The Approximate Retail Value of Total Prize
Restrictions : 18+ US | Hits : 1136 | Added : 04-01-13 | Expired : 07-01-2013 | Rules

Entry Category : One Entry



A quick search netted me:

MLSsoccer.com
https://twitter.com/MLS
https://www.facebook.com/MLS

My experience has been that sponsors are *much* more likely to respond quickly & positively when you {politely, as you have been} ask them in a public forum - I prefer using FB.

hth, CONGRATS & gl!
 
I won the Corona 30 Days of Giving Holiday Onsie (screen shot taken as proof). I waited for it to arrive but it never happened. I know mail delivery has been a huge issue through the holidays and gave it extra time than the 4 weeks expected. After 8 weeks contacted Corona who forwarded my request to the contest management company. Its been 3 weeks. They have not contacted me yet. I followed up but still no contact. As you can imagine I am disappointed and a little frustrated. It was my 1st win after a huge dry spell. Well hopefully I will hear something soon.
Update: 7 weeks and nothing. I don't want to go Karen on the contest management company but I'm about to!
 
I won the Corona 30 Days of Giving Holiday Onsie (screen shot taken as proof). I waited for it to arrive but it never happened. I know mail delivery has been a huge issue through the holidays and gave it extra time than the 4 weeks expected. After 8 weeks contacted Corona who forwarded my request to the contest management company. Its been 3 weeks. They have not contacted me yet. I followed up but still no contact. As you can imagine I am disappointed and a little frustrated. It was my 1st win after a huge dry spell. Well hopefully I will hear something soon.
Update: 7 weeks and nothing. I don't want to go Karen on the contest management company but I'm about to!
it took until May to get a positive response. my prize is scheduled for delivery Monday.
 
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