Eprize down?

dcblue

Sweepstakes Plus Member
Sweepstakes Plus Subscriber
I haven't been able to play many of the IWGs the last few days. I started checking some of them and found they were Eprize games. Checked a down detector and it said eprize was down for everyone.
 
It's the Merkle IWGs and also rewards sites like JMPC (Chase) rewards and AARP rewards and others that are affected. . It's curious neither Merkle or any of the affected companies are making any public comment. I found comments on Reddit that said there was a ransomware attack on Merkle last weekend, that it was "big" and that the FBI was involved. I have no idea how true that comment was but it is again curious that that Reddit comment was deleted the next day. Merkle has an FB page. Some people were commenting asking what happened. No answer was given and then Merkle made those posts unreadable and limited commenting on all their other posts, meaning no one can post to them.
 
I received this email from Merkle today:

Thank you for your email. Please note that we're actively assessing this situation and have people working 24/7 to resolve this.

Unfortunately, we do not have an estimated time for resolution. Once maintenance is complete, access will be restored. In the meantime, we recommend checking the sites periodically.

We sincerely apologize for any inconvenience this may cause.

Best regards,
HelloWorld/Merkle Customer Care
ref:!00D300mVB0.!500S60cJIJd:ref
 
Thanks for the info wishuponastar !
I received this email from Merkle today:

Thank you for your email. Please note that we're actively assessing this situation and have people working 24/7 to resolve this.

Unfortunately, we do not have an estimated time for resolution. Once maintenance is complete, access will be restored. In the meantime, we recommend checking the sites periodically.

We sincerely apologize for any inconvenience this may cause.

Best regards,
HelloWorld/Merkle Customer Care
ref:!00D300mVB0.!500S60cJIJd:ref
 
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