I received this email from Merkle today:
Thank you for your email. Please note that we're actively assessing this situation and have people working 24/7 to resolve this.
Unfortunately, we do not have an estimated time for resolution. Once maintenance is complete, access will be restored. In the meantime, we recommend checking the sites periodically.
We sincerely apologize for any inconvenience this may cause.
Best regards,
HelloWorld/Merkle Customer Care
ref:!00D300mVB0.!500S60cJIJd:ref