Did anyone have trouble with Stella Artois sweepstakes win?

Did you read the rules? Screenshots mean nothing. (Caps theirs, not mine, copied directly from the Rules page.)

"ALL POTENTIAL WINNING INSTANT-WIN PLAYS ARE SUBJECT TO VERIFICATION BY SPONSOR, WHOSE DECISIONS ARE FINAL AND BINDING IN ALL MATTERS RELATED TO THE INSTANT-WIN GAME. A PARTICIPANT IS NOT A WINNER OF ANY INSTANT-WIN PRIZE, EVEN IF THE INSTANT-WIN GAME DISPLAYS A WINNING MESSAGE, OR EVEN IF THE PARTICIPANT RECEIVES AN EMAIL MESSAGE OR OTHER COMMUNICATION STATING THAT THE PARTICIPANT HAS WON UNLESS AND UNTIL THE PARTICIPANT’S ELIGIBILITY AND THE POTENTIAL WINNING INSTANT-WIN PLAY HAVE BEEN VERIFIED AND THE PARTICIPANT HAS BEEN NOTIFIED THAT VERIFICATION IS COMPLETE. SPONSOR WILL NOT ACCEPT SCREEN SHOTS OR OTHER EVIDENCE OF WINNING IN LIEU OF ITS VALIDATION PROCESS. ANY INSTANT-WIN PLAY THAT OCCURS AFTER THE SYSTEM HAS FAILED FOR ANY REASON IS DEEMED A DEFECTIVE INSTANT-WIN PLAY, IS VOID AND WILL NOT BE HONORED. Potential winners may also be notified via email or phone."
 
how frustrating for all the winners-i hope it all gets straightened out! I know someone went on twitter to contact company but also try contacting them on facebook and instagram. Good Luck!
 
Add me to the list of winners who can't validate their win! I won the 4 chalices (ARV only $11.20 so I can't imagine they would be glass chalices?). I emailed the email from @mnlender

Keep us updated if anyone receives a response!
 
oldyella said:
I won the jeans, so I screen shot the winning page and I dm'ed them on Twitter. They responded and asked my email addrees, which I gave them. I am waiting for a further response.
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Was there any resolution from your Twitter interaction? I haven't heard back from my email
 
Add me to the not winning anything but getting a winning notification for $25. I sent screenshots to the promoter as well but haven't heard anything back. Definitely not a good look for a promotion company.
 

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gda32570 said:
Add me to the not winning anything but getting a winning notification for $25. I sent screenshots to the promoter as well but haven't heard anything back. Definitely not a good look for a promotion company.
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They finally wrote me back with this message

"
Hi there,

Thank you for your email. Due to the holidays, we are still processing the claim tickets and will be in touch in the next 3-5 business days. Thank you for your patience.

Alpha 6 Innovations. "
prize@alpha6.com


it wasn't in reply to the multiple messages I sent them; I think it was a form email from everyone who has had issues. that was 10 days ago and no response so i followed up with them today.

I had also reached out to Stella at Twitter/X and they told me to contact the administrator above :(
 
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