CFA Promo - Scratch, Bake & Win
I won a $1,000 Visa Card on the Scratch Bake and Win contest. I matched 3 Fleischman's yeast logos and printed the screen saver which said clearly that I won the $1,000 visa card. I received an email from them which says on it that I won (pending verification) and it also said I won the $1,000 visa card and that my documents would be sent out in the next several days by express delivery. This was October 14, 2008. I didn't hear anything and I wrote them an email today asking if there was anything I needed to do. A man named Mark Cohen says that only winning in their "game server" was proof that I won. He wrote back and said I didn't win the $1,000 visa card, but only a pyrex dish set. I wrote back and said I would be contacting the Better Business Bureau. Is there anything else I can do besides notify you at Sweepstakes Advantage. I enter all of my contests through Sweepstakes Advantage and have several very good wins. Sincerely,
Rebecca Sutton
UPDATE:
I see since I posted this that other people have had the same thing happen to them. I want to point out that I did get a confirmation email stating that I won the $1,000. It was only when I wrote back to them by hitting "reply" to the email that Mark Cohen wrote back and said he would "check into it". He then wrote back and gave me a time and date (on their server) on which I won a pyrex set. It was about 25 minutes after the time on my confirmation email from them. He even suggested that the confirmation email I attached had been altered in some way. He thought it was a screen shot. It wasn't. I looked up the telephone number for the sponsor of the contest and talked to a lady named Trish at the phone number 1-800-247-5251. She was very nice, took down in detail everything I said and I would suggest that all of the other people on this site that have similar problems call her and give her their stories, too. If they know there is a problem, maybe they will shut down the contest until "Cohen and associates get their act together.
UPDATE 12/04/2008
I did receive something by UPS yesterday. It was a $500.00 gift card. I guess they wanted to split the difference by giving me half of the actual win. In any case, I am satisfied with the outcome. I wasn't about to try and get an attorney or anything (too expensive) and I am relieved it is all over. They also said I would still receive the pyrex set at the end of the sweepstakes.
I won a $1,000 Visa Card on the Scratch Bake and Win contest. I matched 3 Fleischman's yeast logos and printed the screen saver which said clearly that I won the $1,000 visa card. I received an email from them which says on it that I won (pending verification) and it also said I won the $1,000 visa card and that my documents would be sent out in the next several days by express delivery. This was October 14, 2008. I didn't hear anything and I wrote them an email today asking if there was anything I needed to do. A man named Mark Cohen says that only winning in their "game server" was proof that I won. He wrote back and said I didn't win the $1,000 visa card, but only a pyrex dish set. I wrote back and said I would be contacting the Better Business Bureau. Is there anything else I can do besides notify you at Sweepstakes Advantage. I enter all of my contests through Sweepstakes Advantage and have several very good wins. Sincerely,
Rebecca Sutton
UPDATE:
I see since I posted this that other people have had the same thing happen to them. I want to point out that I did get a confirmation email stating that I won the $1,000. It was only when I wrote back to them by hitting "reply" to the email that Mark Cohen wrote back and said he would "check into it". He then wrote back and gave me a time and date (on their server) on which I won a pyrex set. It was about 25 minutes after the time on my confirmation email from them. He even suggested that the confirmation email I attached had been altered in some way. He thought it was a screen shot. It wasn't. I looked up the telephone number for the sponsor of the contest and talked to a lady named Trish at the phone number 1-800-247-5251. She was very nice, took down in detail everything I said and I would suggest that all of the other people on this site that have similar problems call her and give her their stories, too. If they know there is a problem, maybe they will shut down the contest until "Cohen and associates get their act together.
UPDATE 12/04/2008
I did receive something by UPS yesterday. It was a $500.00 gift card. I guess they wanted to split the difference by giving me half of the actual win. In any case, I am satisfied with the outcome. I wasn't about to try and get an attorney or anything (too expensive) and I am relieved it is all over. They also said I would still receive the pyrex set at the end of the sweepstakes.
I am so sorry that happened to you. I have had it happen with a digitial camera I supposedly won. I have also gotten a few winning screens for lesser prizes with nothing to come of it. When it is something small, you just chalk it up to glitches and let it go, but something as significant as $1000, that is just so upsetting. I hope you both get your wins!