Question Regarding Sweepstakes Renewal

[sweeps77]

I am curious who do I send my concern regarding a massive massive very massive mistake I made in purchasing the WRONG renewal prompt fee. I CHECKED and made sure and quadrupled CHECKED that I ticked off the $5.00 subscription renewal fee and my paypal idiotically incurred a horrific payment of $40.00 for an entire year to this sweepstakes plus website I don't sweepstakes daily at all enough to warrant a lousy $40 to be wiped out of my paypal account.

Mind you I have never ever won anything from this site ever or any of the one entry sweepstakes listed on this website I always and I mean always purchase the $5.00 renewal fee option.

Is there any way I can have my $40.00 refunded right back to my paypal account because that paypal account I use to pay my bills and home expenses and I am seriously in need of my $40.00 back.

Can anyone please assist me on this matter quickly? Please and thank you. I just wanted to tick off the $5.00 one month subscription and this website inhaled and swallowed all $40.00 out of my account even though I QUADRUPLED CHECKED and chose & checked off the $5.00 for one month renewal fee. I feel quite tricked and a bit sleighted by all this.

Any immediate help is deeply appreciated. _/\_ Thank you.

 

[amyshulk]

When it comes to *any* SA/SP site questions/issues, only the owner/admin [Ken] can help so please use the
CONTACT US link [on the bottom of the home page]
to submit a ticket to the Sweepstakes Advantage Help Desk;

https://sweepstakesadvantage.freshdesk.com/support/home

I am curious who do I send my concern regarding a massive massive very massive mistake I made in purchasing the WRONG renewal prompt fee. I CHECKED and made sure and quadrupled CHECKED that I ticked off the $5.00 subscription renewal fee and my paypal idiotically incurred a horrific payment of $40.00 for an entire year to this sweepstakes plus website I don't sweepstakes daily at all enough to warrant a lousy $40 to be wiped out of my paypal account.

Mind you I have never ever won anything from this site ever or any of the one entry sweepstakes listed on this website I always and I mean always purchase the $5.00 renewal fee option.

Is there any way I can have my $40.00 refunded right back to my paypal account because that paypal account I use to pay my bills and home expenses and I am seriously in need of my $40.00 back.

Can anyone please assist me on this matter quickly? Please and thank you. I just wanted to tick off the $5.00 one month subscription and this website inhaled and swallowed all $40.00 out of my account even though I QUADRUPLED CHECKED and chose & checked off the $5.00 for one month renewal fee. I feel quite tricked and a bit sleighted by all this.

Any immediate help is deeply appreciated. _/\_ Thank you.

 

[sweeps77]

Amy first off thank you for the immediate reply back BUT that link page you sent me to tells me to Login with my username/email and my password and it WON'T let me.

So I've been looking all over for the "CONTACT US" button to and cant find it is there a way to contact Ken before my money get incurred for$40.00 subscription fee I still DO NOT want. I am positive I checked off the $5.00 one month fee option only.

Thank you again for any speedy replies back you can me in regards to trying to email Ken ASAP before I lose for $40.00 in my PayPal account.

When it comes to *any* SA/SP site questions/issues, only the owner/admin [Ken] can help so please use the
CONTACT US link [on the bottom of the home page]
to submit a ticket to the Sweepstakes Advantage Help Desk;

https://sweepstakesadvantage.freshdesk.com/support/home

 

[amyshulk]

sweeps77 - the "CONTACT US" button is located on the very bottom of both the SA & the SP home pages

Not clear on how you are logged in [as an SA not a PLUS member?] and can't access/use "CONTACT US"

btw - to show as PLUS:

Thread: Paid for PLUS but you show as a regular member?

https://www.sweepsadvantage.com/for...13-paid-plus-but-you-show-regular-member.html

However, I submitted a ticket for you so Ken can help you gl!

Amy first off thank you for the immediate reply back BUT that link page you sent me to tells me to Login with my username/email and my password and it WON'T let me.

So I've been looking all over for the "CONTACT US" button to and cant find it is there a way to contact Ken before my money get incurred for$40.00 subscription fee I still DO NOT want. I am positive I checked off the $5.00 one month fee option only.

Thank you again for any speedy replies back you can me in regards to trying to email Ken ASAP before I lose for $40.00 in my PayPal account.

 

[sweeps77]

Amy it shows I'm not a Plus member so basically couldn't get access to the previous link you sent me before.

And thank you, thank you, thank you for sending a ticket in my place I am so grateful to you and helping me out like this. _/\_

The quicker I can get this resolve the better. I know I checked off the $5.00 renewal subscription fee, that's all I wanted and $40.00 was incurred and I pray to God I can have my money refunded quick cause I need those funds to pay bills.

Thank you again for the assist Amy.

 

[amyshulk]

You are most welcome sweeps77

Amy it shows I'm not a Plus member so basically couldn't get access to the previous link you sent me before.

And thank you, thank you, thank you for sending a ticket in my place I am so grateful to you and helping me out like this. _/\_

The quicker I can get this resolve the better. I know I checked off the $5.00 renewal subscription fee, that's all I wanted and $40.00 was incurred and I pray to God I can have my money refunded quick cause I need those funds to pay bills.

Thank you again for the assist Amy.

 

[sweepsadv]

We are currently talking with this member in the helpdesk system.