Help: I just bought a new laptop and Roboform with load on the first Windows 8 screen, but when I go to click the passcard I want to enter, it opens a new screen showing the sweepstake but NOT fill out and submit the form for me. Can you please tell me what I need to do to be able to enter sweeps on this new laptop???
I'm running IE10 and have never used IE 8 so I'm not familiar with it. Some things you might try:
Open up SA home page and then open one of your sweeps so that you have two windows open. On the SA page open tools and scroll down to "show roboform tollbar" When I click on mine roboform disappears. A second click makes it reappear.
Now try the same process on the second window - your sweep window - and see what happens.
You might also open "Manage Add-ons in the tools drop down and make sure that roboform is "enabled." You can also find Manage add-ons if you click on "Internet options" in the tool bar and then click on programs.
Call or Google roboform help - there are lots of Roboform help websites, just Google "Roboform help."
Until you get it fixed you could download the Opera or Firefox Browser (or both) and use it (them) for sweeping. I use another site where IE doesn't work that well. I'll use either FF or Opera to enter my sweeps there and then for variety I'll use any one of the the three browsers to enter my sweeps here at SA.
If you download FF or Opera you may need to search around - as I did - in order to get Roboform to appear and to work.
At first, Opera gave me a small green Roboform icon at the top right. I had to click on it and then my name to get it to fill forms. I got tired of the double clicking and started searching on the Opera site for an alterrnative. I don't remember where, but I found a box I could check to "show roboform at the bottom of the screen" or words to that effect. I clicked on it and now have a complete Roboform toolbar at the bottom of the screen when I open Opera.
Sometimes, these kinds of problems solve themselves if you uninstall and then reinstall a program like Roboform or a new Browser