Mattel Prize Substitution

mllmogaml

mllmogaml

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Sweepstakes Plus Subscriber
My daughter won several prizes in the Barbie Doll For a Day promotion that ended 1/31/11. Now...while she received most of her prizes right away...she never did get the Barbie dvd's that she had won. After months of waiting and phone calls and emails, I finally received a reply from Mattel today that said they no longer had the DVD's, but were going to send me instead a $40 voucher to cover the 8 dvd's she won.

Question: When it comes to prize substitutions...should the sponsor go by the ARV that is in the rules and value at the time of the contest...or of when you finally get the prize. IDK...somehow it just doesn't feel right.

Thanks :scratch:
 
:sunny: It is up to the sponsor what they substitute or what they have in their rules. Whenever this has happened to me it has always equaled or was over the original ARV. Sometimes you just have to take what they give you. I'll bet your daughter will have lots of fun shopping with $40.
 
mllmogaml - $40 for DVD's? I only see Barbie Magic of the Rainbow" DVD, ARV $20 from the listing - did she win more than once? :scratch:

the links are dead so I can't access the rules:

Mattel - Barbie Doll For A Day Instant Win Game and Sweepstakes
Youll need a unique code to play. Grand Prize (1) a 3-day/2-night trip for four to Los Angeles, California, consisting of the following elements; visit to the Mattel headquarters to see how dolls are produced, an opportunity to have her very own Barbie Doll created in her likeness, hotel accommodations, hotel/Headquarters transfers, one $1,500 check awarded to Parent for spending money, and round-trip coach air transportation, ARV $7,500. Instant Win Prizes: (5) $2,500 Shopping Sprees from Barbie (awarded as a Visa gift card); (10) $1,000 Shopping Sprees from Barbie (awarded as a Visa gift card); (10) $500 Shopping Sprees from Barbie (awarded as a Visa gift card); (50) FABLife Prize Packs, ARV $402.50; (75) I Can Be Prize Packs, ARV $262.40; (75) Barbie 3 Story Dream Townhouses; ARV $150; (100) Fairytale Prize Packs, ARV $152; (100) Princess Prize Packs, ARV $100; (125) Mini B Prize Packs, ARV $51; (50) Barbie Video Girl Dolls, ARV $50; (1,900) "Barbie Magic of the Rainbow" DVD, ARV $20; (2,000) Fairy Prize Packs, ARV $16; (2,000) Fashionistas Prize Packs, ARV $16.50; (1,500) Back-to-School Prize Packs, ARV $10. *To obtain a free Code without purchasing and for Official Rules, mail a self-addressed, stamped envelope (SASE) to: Barbie Doll for a Day Game Piece Request, P.O. Box 9302, Medford, NY 11763-9302, postmarked by January 14, 2011, for receipt by January 21, 2011. (VT residents may omit return stamp.) Limit one (1) request per separately stamped envelope. During the time period between January 14, 2011, and January 31, 2011, in lieu of writing for a free game piece, non-purchasers must go to www.barbie.com/dollforaday to obtain a Code.
Restrictions : 3 - 12 yrs old US, exc pR | Hits : 2908 | Added : 07-03-10 | Expired : 01-31-2011 | Rules

Entry Category : Instant Win Sweepstakes
 
Ah, I see - 8x should be $160 if they cost $20 each then, I totally understand your upset! :love:

As pmeek noted, they write the rules for CYA :cussing:

Since sponsors tend to inflate ARV's, and the price may have changed since the sweeps, I wonder if they operated on them costing $5 each now - have you looked?
 
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