How can I get help?

[cdgildea]

I’m having an issue with getting billed twice for Plus. It says I have to log in to contact for help, but my login is not working there.

 

[amyshulk]

I’m having an issue with getting billed twice for Plus. It says I have to log in to contact for help, but my login is not working there.

cdgildea - you show as a Junior not as a PLUS Member - did you pay for Plus?

If yes see:

Thread: Paid for PLUS but you show as a regular member?
https://www.sweepsadvantage.com/for...13-paid-plus-but-you-show-regular-member.html


IF still unable to login to PLUS the CONTACT US is on the bottom of the SA home page - submit a ticket to the
Sweepstakes Advantage Help Desk;
https://sweepstakesadvantage.freshdesk.com/support/home

 

[cdgildea]

Yes, I am actually being billed twice for Plus.

 

[cdgildea]

The link above just brings me back to where I was originally. It says I need to log in there to submit an inquiry, but my login is not working there. It works for Plus login.

 

[amyshulk]

The link above just brings me back to where I was originally. It says I need to log in there to submit an inquiry, but my login is not working there. It works for Plus login.

cdgildea - Submit a ticket Is via email - no need to be logged in to SA
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