Last night I tried to enter a MTN Dew Contest--the prize being a job as a ranger and an ATV. I went to the official rules to read the requirements since there were written components that were judged. In the "How to Enter" section, the rules stated that all entries must be received by 11:59pm CT on 1/14/2022. However, when I submitted my entry at 11:32pm CT I received a message saying that the sweepstakes was closed. I went back into the rules to check that I'd read it correctly, and I did. However, in the beginning the rules state that the promotion period is through 11:59pm EST. Their Facebook posts related to the contest don't state a time zone at all. What recourse, if any, would someone have that wanted to enter this contest but wasn't able to. I sent messages alerting the contest sponsor to the error well before the deadline. I spent half of my day coming up with responses to the questions, so I'm pretty upset that I wasn't able to enter because they made a typo in their rules. It's extremely unprofessional for a company like MTN Dew. Please advise. Is there an organization that regulates sweepstakes that I can complain to?
Error in Official Rules of MTN DEW Contest
- Thread starter geekgoddess
- Start date
Unfortunately, I don't have any advice outside of contacting the sponsor directly. That's too bad. I'm sorry you worked hard on this just to not get an entry :/ Fingers crossed that they will make an exception or at least get back to you with an answer.
jvictor
Active member
As far as recourse you have a long way to go before you can prove that you've been damaged in any way. It stinks that you weren't able to enter but there's plenty of other contests and sweepstakes. If I were you I wouldn't overthink it or spend any more time worrying about it.
chadphelps
New member
You could try reaching out to the sponsor again, perhaps through their customer service channels, and explaining the situation. Be sure to provide specific details, such as the time you submitted your entry, the error in the rules, and any correspondence you've had with the sponsor about the issue. You could also consider filing a complaint with the FTC or the BBB if you believe that the sponsor's actions were unethical or deceptive.