Cardex Out of Business-Cards Do Not Work

[gates2112]

Just an FYI. Cardex, the supplier to many sweepstakes, specifically MillerCoors, has abruptly gone out of business. I only found out because I called the automated system to check the remaining balance (only a few $) of a $100 Mastercard I won from Miller Lite recently only to find the phone answered by a person who said 'I'm supposed to take your info. None of our issued cards work and we have to send out checks'

She said nothing about going out of business a week ago, just that there was a problem with Mastercards. I went to the Cardex website today...

"We regret to inform you that, after nearly 20 years in business, Card Express Inc. ceased operations on Sep 30, 2014. Pursuant to MasterCard rules please contact Sunrise Banks, N.A., 605-231-4597, regarding your MasterCard prepaid cards. We apologize for the inconvenience and encourage your patience while the bank works through the arduous process of validating all claims. We wish to extent our sincerest gratitude for your support and loyalty over the past two decades. Thank you."

No warning. Doesn't affect me, I only had like $4 left on my card, but if you have a Cardex card, might as well start fighting with someone for your check now.

 

[amyshulk]

gates2112 - johnsnook just posted about this too:

I was a $100 winner in this sweeps, and got my card, but it will not work. After many searches, I find the issuer of the card ( Card Express) went out of business on 09/30/2014. After many inquiries to Miller/Coors, Keystone Light, and Card Express, it still will not work. Even though, Card Express Told me on the phone and via chat, that the card was activated. Anyone having this problem, and if so, have you found a solution?

 

[amyshulk]

http://www.sweepsadvantage.com/foru...ne-light-finish-smooth-win-will-not-work.html

I was a $100 winner in this sweeps, and got my card, but it will not work. After many searches, I find the issuer of the card ( Card Express) went out of business on 09/30/2014. After many inquiries to Miller/Coors, Keystone Light, and Card Express, it still will not work. Even though, Card Express Told me on the phone and via chat, that the card was activated. Anyone having this problem, and if so, have you found a solution? Well, after an attempt to resolve this with the people who are supposed to be the ones taking care of the CardEx problem, I posted a comment on Keystone's FB page and they gave me a number to resolve it. I just got in touch with them today, and they promise to honor my $100 MC card, but will have to wait for them to validate my win. If anyone is having the same problem, the number to contact Keystone is, 1-800-645-5376, good luck.